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FAQ

  • What is re:leaf Tea Manila?
    re:leaf Tea Manila is an online tea shop that sells high quality tea from China and Taiwan to people living in the Philippines.
  • I am outside the Philippines. How do I order tea?
    We are currently selling tea within the Philippines and cannot sell tea outside the country. This will be a possibility in the future so stay tuned!
  • What sizes do you offer?
    We offer three (3) sizes of tea: 20g: Good for beginners who do not drink tea on a regular basis. This size is also good for tea drinkers who would like to enjoy their purchase during special events. For western brewing, 20g is good for up to 10 cups with 2-3 steeps per cup. For Gongfu brewing, 20g is good for 2-4 cups with 3-5 steeps per cup. 40g: Good for more regular drinkers and those who want to drink tea Gongfu style at least once a week. For western brewing, 40g is good for up to 20 cups with 2-3 steeps per cup. For Gongfu brewing, 40g is good for 4-10 cups with 3-5 steeps per cup. 80g: Good for tea drinkers who consume tea on an almost daily basis, especially when using the Gongfu style of brewing. For western brewing, 80g is good for up to 40 cups with 2-3 steeps per cup. For Gongfu brewing, 80g is good for 8-12 cups with 3-5 steeps per cup. Please note that the number of cups and steeps depends on the type of tea you purchased, as well as the temperature, steeping time and other personal preferences you have for your tea. The numbers presented are just approximates and anecdotal.
  • Do you offer bulk orders?
    Yes! For orders of more than 10 packs regardless of size, please email releafteamnl@gmail.com.
  • Can I order tea for someone else?
    Yes, this is possible. During the checkout stage, please indicate that you will be paying but we will send the tea to another address.
  • Do you offer free shipping?
    We only offer free shipping for orders above P790.
  • Where do you ship?
    We ship to wherever Ninja Van and Gogo Xpress are serviceable.
  • Do you provide samples?
    For orders above P1,000, you are entitled to one 10g sample of a tea randomly picked from our inventory.
  • I can't find the answer to my question.
    Please email your questions and concerns to releafteamnl@gmail.com and we will reply to your inquiry as soon as possible. We check the email between 8am and 7pm Monday to Sunday.
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